Saturday, April 27, 2013

Green Mountain Energy's B2B Site

Green Mountain Energy has the worst B2B portal I've seen in my life. The worst parts:

  • It only works in IE (barely, and switching between browser versions in the F12 menu doesn't help)
  • The page only takes up ~30% of the browser window (see the picture)
  • Nothing is functional, I can't change my automated billing agreement because there's no submit button.
  • If you have more than one address on your account, just give up.

Update: They sent a letter saying they made a new business portal site. www.businessportal.greenmountain.com My first visit gives me an "Our site is currently down as we upgrade our systems." error message.


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